Track your order

HOW DO I TRACK MY ORDER?

For Click & Collect orders, you will receive an email when your order is ready for pickup at your selected boutique.

If you have a chanel.com account, you can view the status of your order by clicking on the profile icon and then “Go to your order history.”

You can contact a Customer Care Advisor either online or by phone at 1.800.550.0005, 24/7, for information regarding your order.